What’s Playing in Your Head?

When it’s your turn to approach the front of the room to speak or present, what are you telling yourself? What are you imagining you look like? Do you have an old tape or some old film footage from junior high playing in your head?

You know what I’m talking about, don’t you?

It’s the tape that plays a decades-old old recording about how awkward you are or how tongue-tied you get in front of a group or how everyone will look at you like you don’t know what you’re talking about. Maybe it’s the film footage that showcases your frizzy hair or big glasses, or that plays re-runs of the time you bumbled your way through your oral report because it was the one and only time you really didn’t prepare … yet you got called on.

Yep, we all have old tapes that play in our heads.

Let’s flash forward, though. Where are you now? You’re in a different spot, aren’t you? You look good, you feel good, you’re experiencing some measure of success, and the people around you think you’re perfectly confident in front of a group – in fact, other people think you have it all sewn up.

But you still find yourself unable to breathe as you approach the front of the room and dreading – or at least resisting – any version of public speaking. Am I right?

Public speaking – whether a formal speech or presentation or just leading a meeting – often brings out unexpected levels of anxiety in otherwise bright, accomplished, articulate people. I have discovered in my practice as a communications coach that more often than not, it’s because of old tape recordings and film footage; people who had bad self-images or experiences in their formative years carry those forward into their professional lives … and into their presentations.

You don’t need to do that, and so let’s take a look at how you can record new sounds and images over the old tape so that your confidence is coming from inside of you and oozing out. Let’s look at your body and your mind:

Your Body.  Amy Cuddy’s TEDTalk “Your Body Language Shapes Who You Are” has had over 4 million views in two years and, most recently, a feature spread in The New York Times Sunday Styles section [link]. Amy is a social psychologist and an associate professor at Harvard who shares her research about how “power posing – standing in a posture of confidence, even when we don’t feel confident – can affect testosterone and cortisol levels in the brain, and might even have an impact on our chances for success.” She advises getting big in stance and posture in several different ways – often with arms and legs wide and body, upright and tall.

I have tried Amy’s power posing suggestions, and I love them! If you haven’t seen it yet, I encourage you to watch her TEDTalk [link], it’s inspiring and empowering. And then try out a few poses and see what happens when you make yourself and your stature bigger. (Hint: Wonder Woman lives on … in you!)

Your Mind.  If your body language sends a message to your brain, then let’s finish the conversation – the internal conversation, that is. That’s where I want to focus: what you say to yourself, what your “self-talk” sounds like.

Self-talk. Think about the various ways you employ self-talk and the various words and phrases you use. Yes, you talk to yourself in your head.

For example: I knock over my coffee mug and now my pile of bills that I sat down to pay are stained with a lovely sepia tone. As I mop it up with a paper towel, I say, “Arrggh, Beth, what is wrong with you? Expletive, expletive.”

Or this example: I am on the phone with a potential client, and in my answer to his question about executive communications coaching, I find myself exuberantly explaining the full range of my services. I hang up the phone and say to myself, “Beth, you really go overboard sometimes, get a grip on yourself. Of all people, you should know better, ugh!”

Or worse yet (and this is a true story from 10 years ago): It’s moments before a large presentation in front of a new client and I say to myself, “Beth, of all the hare-brained ideas you’ve ever had, this one takes the cake! Why on earth would anyone pay to hear what you have to say?”

Big red flags. Bad self-talk. Surely I – and you – can do better. We can be more aware of how we talk to ourselves, change the tape, and develop the words and the ways to be encouraging, positive, or even playful instead.

When you’re approaching the front of the room, I want you to say some version of  “Go git ‘em!” to yourself. It might be, “This will be a win, I know it!” or “I am as prepared as I need to be, and I am the best person to do this presentation!” or “I am here to engage, it’s time for me to be present with the audience!”

A new era, a new day, and a new tape playing in your head. Tell your mind what you want, and I bet you’ll start to manifest your success at the front of the room.

Since we started in junior high, let me give you some homework: Beginning right now, jot down everything you “say” to yourself along with the time of day for each one. Keep track for 24 hours, and then look at the list, the frequency and the types of “comments.” If there are any particular patterns, take note. Then, looking at the list, ask yourself, “What if I had said something positive to myself instead? What would that have been, what could it have been?” Write down the alternatives and hold onto them.

You’re already on your way to a more positive dialogue with yourself!

Change the Dialogue

Do you get nervous when you have to speak in front of a group?

Instead of allowing yourself to stay in that dialogue with yourself about how nervous you are, force yourself to turn your attention to and then dialogue with your audience.

Literally dialogue. As people are entering the room or taking their seats, and as you are gearing up and feeling those butterflies, start looking at and talking to THEM. Look into their faces, talk to them as if you are getting to know them.

Stop dialoguing with yourself about you and your nerves and start dialoguing with them about your content. It will shift your focus away from how nervous you are, and you will feel better. And no doubt, so will they!

Tip of the Month: Audiences!

Talk to or with your audience, not at them. Make it a two-way street. Ask questions, invite interruptions, solicit pertinent stories and anecdotes. Make your audience part of your presentation rather than relegating them to spectator. Size of the audience shouldn’t matter, you can still reach out and they can still respond.

 

Err on the Side of Brevity

“No one ever complains about a speech being too short!”    – Ira Hayes
There are lots of quotes that convey the same sentiment – e.g. “always leave them wanting more” – and for good reason. You can never really be too brief, but you surely can be too long-winded.
So the tip of the month is to err on the side of brevity. Even the best speakers can lose their audiences when they overstay their welcome.

You’ll never be criticized for being brief; you’ll probably be thanked for allowing the audience time to ask for the detail they’re interested in hearing! 
It is, after all, all about them!

What to Do When Your Topic is You

Unless you’re a motivational speaker or a celebrity, it’s not often that you’ll be invited to address a large audience to talk about yourself – your career, your experiences and your path to where you are now. But it could happen, you never know. It recently happened to me, and I will admit, it stopped me dead in my tracks.
Whether you are asked to introduce yourself at an event (as in, “tell us a little bit about yourself,” or the dreaded, “let’s go around the room and introduce ourselves”), or you are asked to share a little bit about your background and experience in a meeting or capabilities presentation, you may have been stopped dead in your tracks too.
I’m about to give you some ideas, because, for those of you who have been SmartMouth followers for even a little bit of time, you know that my Rule #1, the ultimate speaker guideline, the holy grail of an effective talk is … drumroll, please … “it’s all about them, it’s not about you!” So, what to do when the topic is you yet it needs to be all about them?
Here are 3 tips:
        1. Start with something valuable you want to leave with them.
Don’t begin with life data points; i.e. don’t start with your birthplace, and avoid chronology whenever possible. Try and begin with today and work backwards. Or try and start with your biggest accomplishment or most important lesson learned, where and how you it happened, and then you can weave in bits of chronology that way.
Here’s an example of what that would look like as an opening statement: You’ve asked me to share a little bit about myself and my career, so I’d like to do that by talking about my biggest career mistake – what the situation was, how I’ve learned from it and where I am today because of it.
2      2. Have a message about yourself or your work. An interesting one-sentence message.
If you have an elevator pitch for yourself, that’s great, but even just one quick message point about yourself is helpful.
I’ll give you an example: I have a friend named Janet. Janet is bright and curious and always the first to try something new. Case in point: she was one of the first adults I knew to go on Facebook when it was just venturing out of the college-student-only arena. Janet’s message about herself is, “I’m an explorer.” As marketing director for a large organization, “explorer” is obviously not on her business card, but it’s her message. It’s a quick statement that distinguishes her, it’s a grabber and gets people to pay attention.
3      3. Really think about your audience and decide what it is about you that will be most relevant or valuable for them to hear.
If you do have to be the topic, then be sure to pick what it is about your topic that might benefit your audience, and leave the rest out! We all have talents, accomplishments, and lessons that could benefit others, so identify those and see which might be most useful to your particular audience. Any other info or detail then becomes cutting room floor material. Less is always more anyway!
Even if it’s about you, it’s still all about them!